Customer Assistance

High Bill Assistance Truckee Donner PUD has resources to help you control your energy costs. Many of your energy questions and high bill concerns can be resolved over the phone.

Home & Business Energy Surveys The Conservation Specialist can conduct a walk-through energy survey, evaluate your energy use and provide recommendations that will help you lower energy bills in your home and/or business.

DISTRICT BOARD MEETINGS WATCH IN STREAMING VIDEO

Live Webcasts are held 1st and 3rd Wednesdays of the month @ 6:00 PM PST

CLICK HERE & VIEW LIVE

View Past Meetings Here

Truckee Donner P.U.D.
11570 Donner Pass Road
Truckee, California 96161

530.587.3896 phone
530.587.5056 fax


DIRECTIONS TO OFFICE


DIRECTIONS TO CORPORATION YARD


VIEW SERVICE AREA MAP

Below are links to recent information and frequently visited pages of the website.

Recent Information:

Preference Procurement Policy with examples, April 6, 2011

Disconnect & Reconnect Excerpt from District Code

Conservation Forms

Leak Repair Rebate Form

Energy Conservation Cash Rebate Form


Toilet Rebate Application Form

Frequently visited pages:
Pay Bill
New Accounts - Residential
New Accounts-Commercial

Board Meetings & Agenda
Streaming Video
Solar Rebate Program

Toilet Exchange Program
Rates
Forms

Water Meters, Rates & Zones

About Us
Contact Us

District Code

Welcome to the Truckee Donner Public Utility District (TDPUD):

The TDPUD is a non-profit, publicly owned utility agency overseen by a locally elected Board of Directors. Since 1927, the TDPUD has been providing the greater Truckee area with reliable and high quality water and electric services while guiding the community to conserve resources. For more information about the TDPUD, click here.

Customer Service:

The TDPUD is committed to providing an exceptional level of service to our customers. Customer Service can help you pay your bill, sign up for new residential service app or make changes to your account on e-bill. For more information, call 530-587-3896.

Commitment to Conservation

Energy and water conservation lowers the District's energy costs, puts money in customer's pockets, and helps move Truckee towards a sustainable energy and water future. The TDPUD has a complete set of conservation and energy efficiency programs. For more information on our many free programs and customer rebates, click here.

Electric Department:
The goal of the TDPUD Electric Department is to provide low-cost, reliable, and sustainable electricity services to our customers. The Electric Department supplies energy to our residential and business customers, optimizes the District's renewable portfolio standard, and manages the annual tree-trimming program.

Water Department:
The goal of the TDPUD Water Department is to provide low-cost, reliable, and sustainable water services to our customers. The Water Department is responsible for monitoring water supply and quality, implementing the customer water meter project, and ensuring safe and reliable operation of the water system for customer use and fire safety.

TDPUD Board of Directors
The TDPUD Board of Directors are publically elected officials and represent owner/customer interests including setting policy, rates, and assessing implications of new legislation. The District's General Manager reports directly to the Board. Board Meetings occur on the 1st and 3rd Wednesday of every month and are open to the public which are encouraged to attend and participate. Current and past Board meetings can be viewed on-line with streaming video and are also available live on TTCTV local channel 6.

News and Public Information:
The TDPUD is committed to conducting the District's business in an open and transparent manner while collaborating with our customers, local agencies, and stakeholders to serve the needs of our customers. Activities include our quarterly newsletter, supporting local events, and providing a link to other community resources.