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Monday, November 13th @11:45AM

TDPUD customers are actively being targeted by phone scammers using a fake TDPUD caller-ID.  Scammers are calling claiming immediate disconnect if payment is not made over the phone.  Don't be fooled!  Call 530-587-3896 immediately if you have any questions or to report suspicious calls.

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SERVICE CONNECTS, DISCONNECTS, BILLS AND GENERAL QUESTIONS

Main Office
530-587-3896

DELINQUENT BILLS & PAYMENT PLANS

Collections Supervisor
Lisa Swartz
530-582-3907 
lisaswartz@tdpud.org

MANAGER

Customer Service Manager
Grant Sacks
530-582-3909
grantsacks@tdpud.org

MAILING ADDRESS

Truckee Donner Public Utility District
11570 Donner Pass Road

Truckee, CA 96161

OUTAGE

Report an outage or problem

PROPERTY DAMAGE

File a damage claim

CUSTOMER SERVICE COMPLAINTS

File a complaint

BILLING DISPUTES AND APPEALS

Instructions for disputes and appeals

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