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Truckee Donner PUD does not generate electric power locally and relies on NV Energy for transmission services. Over the last two months, there has been a decline in NV Energy transmission reliability resulting in numerous intermittent and longer-term electric outages; primarily in Tahoe Donner and Donner Lake but also impacting Glenshire and other areas. TDPUD has been seeking a solution from NV Energy. Power outages do happen and we all need to be prepared. If you have questions about the causes of your power outages, call TDPUD at 530-587-3896 during regular business hours. For current outage information, visit our outage management page.

Customer Service: (530) 587-3896

For customer account information, please call (530) 587-3896

To report a problem, call the Truckee Donner PUD, 24 hours a day at (530) 587-3896.

If the situation is life-threatening, such as a downed power line, please call 911 immediately, and then contact the 24-hour telephone number.

Otherwise you may contact Truckee Donner PUD during normal business hours,
Monday through Friday, 8:00 a.m. to 5:00 p.m. , or email Customer Service:  service@tdpud.org.  (monitored during normal business hours)

11570 Donner Pass Road
Truckee, California 96161
Tel   (530) 587-3896
Fax  (530) 550-1968

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