Customer Service Forms

Application for Residential Service

Please fill, sign and return the completed application for service with proof of ownership or a fully executed rental agreement.

disc_file Application for Residential Service 

 

Applications can be submitted by -

Email: service@tdpud.org
Mail: 11570 Donner Pass Road, Truckee CA 96161
Office: 11570 Donner Pass Road (Mon - Fri, 8am - 5pm)

Application for Commercial Service

Please fill, sign and return the completed application for service with proof of ownership or a fully executed rental agreement.

disc_file Application for Commercial Service 

 

Applications can be submitted by -

Email: service@tdpud.org
Mail: 11570 Donner Pass Road, Truckee CA 96161
Office: 11570 Donner Pass Road (Mon - Fri, 8am - 5pm)

Autopay Form

You may pay your monthly bill electronically with the Autopay Program. The easiest way to sign up is online. Click on My Account at the top right of the screen to register/sign in to your account and setup Autopay.

Alternatively, you can fill out the Autopay Agreement form below.

disc_file Autopay Agreement Form

Landlord Auto Transfer Form

Complete this form if you are a homeowner renting your home to a renter, and you want service to automatically transfer back to you when the lease ends.

The Auto Transfer program allows homeowners to ensure that service is not disconnected when the renter moves out. Utilities will automatically transfer back to the homeowner on the date requested by the renter. The $60 transfer fee is waived for any homeowners enrolled in the program. The homeowner will be billed for usage from the transfer date forward.

Auto Transfer Form

Property Management Authorization Form

Complete this form if you are a homeowner and agree to delegate certain rights to a third party so that they may act as an agent for your property.

disc_file Property Management Authorization Form

Third Party Notification Form

A Truckee Donner Public Utility District representative will contact a friend or family member if we are unable to reach you regarding the disconnection of your service.

disc_file Third Party Notification Form

Additional Agent Authorization Form

Permits Truckee Donner Public Utility District account holders who are property owners to delegate certain rights to third parties who are agents for the property owner.

disc_file Additional Agent Authorization Form

Damage Claim Form

Complete this form if you wish to file a property damage claim against the Truckee Donner Public Utility District.

disc_file TDPUD Damage Claim Form

Complaint Form

Complete this form if you are not satisfied with the service provided by the Truckee Donner Public Utility District.

Complaint Form