Assistance Programs

Important Update:  TDPUD COVID-19 Customer Relief Program

  • On April 15th, TDPUD’s Board took action to put in place the TDPUD COVID-19 Customer Relief Program which expands the payment assistance for the existing Payment Assistance Program (see below for details).  The Board action reallocated $275,000 of funding to support primary residential energy customer who are experiencing a financial hardship due to COVID-19.  The Board also doubled the payments assistance available to qualifying customers. from 1 months bill credit equal to the highest home bill in the last 12-months to up to 2 times.
  • TDPUD primary residential customers can qualify if they can demonstrate a documented loss of 25% of income.  Proof of filing for State or Federal unemployment would qualify.
    • Truckee small businesses owners who have been forced to shut-down or dramatically reduce services due the COVID-19 restrictions - and who are TDPUD primary residential customers - may provide a signed letter attesting to the loss of income and they would qualify for this residential bill credit
  • TDPUD operates the Payment Assistance Program - and temporary COVID-19 Customer Relief Program - in partnership with Sierra Community House in Truckee.  To sign up, please call 775-298-0010
  • Full program rules and requirements are details below and are available through the Sierra Community House.

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Energy Savings Program and Payment Assistance
Low Income Home Energy Assistance Program (LIHEAP)
Budget Billing (EPP)
Other Applicable Programs