Truckee Donner PUD does not generate electric power locally and relies on NV Energy for transmission services. Over the last two months, there has been a decline in NV Energy transmission reliability resulting in numerous intermittent and longer-term electric outages; primarily in Tahoe Donner and Donner Lake but also impacting Glenshire and other areas. TDPUD has been seeking a solution from NV Energy. Power outages do happen and we all need to be prepared. If you have questions about the causes of your power outages, call TDPUD at 530-587-3896 during regular business hours. For current outage information, visit our outage management page.

Setup Fees & Deposit

Setup Fees

Residential Customers

There is a $60 setup fee to open a residential account. A security deposit may be required when starting service. Account deposits are credited back to the residential account after 24 months of excellent payment history.


Commercial Customers

There is a $60 fee to setup a commercial account. Commercial customers require a deposit for all accounts that are set up for service. When the account is finalized, the deposit is applied against the final bill balance and any remaining monies will be reimbursed to the customer. Federal law (Fair and Accurate Credit Transactions Act) requires us to use measures to identify, detect and lessen the chance of identity theft.


Security Deposit

Deposit amounts, if applicable, may equal two times the highest bill in the preceding 24 months of billing history at the property. Check out a complete list of our fee and rate schedules.