Wildfire Emergency Preparedness

Are you prepared if NV Energy cuts power to Truckee during extreme fire danger? Does TDPUD have your up-to-date contact information in case of an emergency?

NV Energy Announces Plan to De-Energize Transmission to Truckee During Extreme Fire Danger:

  • NV Energy recently announced and implemented a new program, based on catastrophic wildfire risk, to de-energize transmission lines that serve electricity to areas that are in high fire threat areas; including Truckee.  TDPUD does not generate electricity locally and gets all of our power through NV Energy transmission.  An NV Energy transmission de-energizing would result in a local power outage that could impact TDPUD's entire customer base.
  • Details on NV Energy's program - Public Safety Outage Management (PSOM) - can be found at www.nvenergy.com/safety/psom.
  • TDPUD is working with NV Energy to understand when they would consider PSOM along with ensuring adequate notification to TDPUD so that we can prepare and notify our customers.  

    Do we have your updated customer contact information so that we can notify you of PSOM or other emergencies?

    Please update your contact information, including e-mail addresses and mobile numbers. Click "My Account" at the top right of this page to login or register.  Alternatively, call Customer Service at 530-587-3896.

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Tips for Customer Preparedness

  • Sign up for emergency alerts with Nixle:   Neighborhood-level public safety and community information
  1. Online: https://nixle.com/register/
  2. Text 96161 to 888777
  3. Download the Nixle mobile app
  • Update your contact information , including e-mail addresses and mobile numbers. Click "My Account" at the top right of this page to login or register.  Alternatively, call Customer Service at 530-587-3896.
  • Identify backup charging methods for phones and other electronic devices.
  • Keep emergency, family and other important phone numbers accessible in hard copy.
  • Plan for any medical needs like medications that need to be refrigerated or devices that require power.
  • If you are dependent on an electric or battery-dependent medical technologies
    such as breathing machines, a power wheelchair or scooter, and home oxygen or dialysis, it is critical that you have a plan in place for an extended power outage.   Contact our Customer Service Department to ensure that they are aware of your medical needs.   (530) 587-3896.
  • Plan for the needs of your pets and livestock.
  • Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies, cash and food that will last up to five days.
  • Designate an emergency meeting location.
  • Know how to manually open your garage door.
  • Ensure any backup generators are ready to safely operate.
  • Do you have adequate defensible space around your home or business?  TDPUD has invested significant resources to maintain the health of the vegetation and reduce fuels for wildfires around the many facilities and properties that the TDPUD owns across the greater Truckee community.  Maintaining adequate defensible space to prevent catastrophic wildfires is every property owners responsibility.
Additional Emergency Resources:


TDPUD Utility Tree Trimming Program

 Trees growing into power lines or falling during storms creates the RISK OF FIRE and POWER OUTAGES.   Maintaining the trees surrounding the service wires to your home or business is the property owner's responsibility.  

  • The state of California is taking unprecedented measures to protect all California residents and businesses from the risk of wildfire. 
  • Certain conditions, when paired with extreme weather events, can pose an increased risk of wildfire. Examples of these conditions include high wind days, low humidity levels, dry vegetation that could fuel a wildfire, and Red Flag Warnings declared by the National Weather Service.
  • When these conditions raise a heightened potential for wildfires, Truckee may experience power outages to reduce the risk of a wildfire occurring.
  • Investor-owned Utilities Public Safety Power Shutoff:    https://prepareforpowerdown.com/

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