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Customer Service Forms

Application for Residential Service 

Please complete the online application for service using the link below.

Email: service@tdpud.org

Address: 11570 Donner Pass Road, Truckee CA 96161
Office Hours: Mon - Fri, 9am - 5pm

Phone Hours: Mon - Fri, 9am - 4pm

Application for Commercial Service 

Please fill, sign, and return the completed application for service.

Application for Commercial Service

Applications can be submitted by -

Email: service@tdpud.org
Mail: 11570 Donner Pass Road, Truckee CA 96161
Office: 11570 Donner Pass Road (Mon - Fri, 9am - 5pm)

Autopay Form 

You may pay your monthly bill electronically with the Autopay Program. The easiest way to sign up is online. Click on My Account at the top right of the screen to register/sign in to your account and setup Autopay.

Alternatively, you can fill out the Autopay Agreement form below.

Autopay Agreement Form
Landlord Auto Transfer Form 

Complete this form if you are a homeowner renting your home to a renter, and you want service to automatically transfer back to you when the lease ends.

The Auto Transfer program allows homeowners to ensure that service is not disconnected when the renter moves out. Utilities will automatically transfer back to the homeowner on the date requested by the renter. The $60 transfer fee is waived for any homeowners enrolled in the program. The homeowner will be billed for usage from the transfer date forward.

Property Management Authorization Form 

Complete this form if you are a homeowner and agree to delegate certain rights to a third party so that they may act as an agent for your property.

Property Management Authorization Form
Third Party Notification Form 

A Truckee Donner Public Utility District representative will contact a friend or family member if we are unable to reach you regarding the disconnection of your service.

Third Party Notification Form
Additional Agent Authorization Form 

Permits Truckee Donner Public Utility District account holders who are property owners to delegate certain rights to third parties who are agents for the property owner.

Additional Agent Authorization Form
Damage Claim Form - Damage Claims 

To submit a damage claim please download and complete the claim form found below: 

 

Complaint Form 

Complete this form if you are not satisfied with the service provided by the Truckee Donner Public Utility District.

Electric AMI Meter Opt-Out Form 

Fill out this form if you wish to pay for a non-radio equipped meter in lieu of receiving an AMI electric meter.

This program is limited to residential customers only. Net meter accounts and seasonal rentals are excluded from the program.

Electric AMI Meter Opt-Out Form