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Truckee Donner PUD does not generate electric power locally and relies on NV Energy for transmission services. Over the last two months, there has been a decline in NV Energy transmission reliability resulting in numerous intermittent and longer-term electric outages; primarily in Tahoe Donner and Donner Lake but also impacting Glenshire and other areas. TDPUD has been seeking a solution from NV Energy. Power outages do happen and we all need to be prepared. If you have questions about the causes of your power outages, call TDPUD at 530-587-3896 during regular business hours. For current outage information, visit our outage management page.

Departments


Electric Department

The electric operations department is responsible for operating, maintaining, repairing and expanding our electric distribution system.  The department has a responsibility to provide effective and efficient maintenance and replacement programs and to provide effective, efficient and safe operations.

Water Department

Water service is complex in a mountain environment.  Our water supply is the Martis Valley in the southeast portion of our service territory.  Our customer base is spread over forty-four square miles and covers an elevation change from 5,800 feet to 7,350 feet.  We have 11 wells, 200 miles of pipeline, 36 storage tanks and 26 pump stations.  This complex system is expensive to operate, maintain, repair and replace.  Costs of energy, materials and labor are increasing.  Looking into the future, we can predict that water rates will increase gradually in the coming years.  We need to manage projects and cash very carefully and keep our customers informed.

Conservation Department

The Truckee Donner Public Utility District is committed to conservation in our community!  We offer a wide range of cost-effective home and business energy and water savings programs available to all qualified customers.  For more information, contact the Conservation Department at (530) 587-3896.

Customer Service & Administrative Department

The administration services department is organized into the following functional areas: customer services and collections, customer billing, meter reading, accounting and finance, data processing, personnel and risk management.